regional director, kate spade new york - specialty-northeast, new york city

US-NY-New York
5 months ago
Job ID
Retail Field - Management


It started with an idea and a small handful of passionate believers.  We’ve grown a bit since our early days, but our playful dream-big, anything-is-possible mentality has stayed the same. Today, Kate Spade & Company is three global, multichannel lifestyle brands:  kate spade new york, Jack Spade and Kate Spade Saturday.  We also operate the Adelington Design Group, a private brand jewelry design and development division. Our collections span demographics, genders and geographies but our core is consistent and pure. We design to accent our customer’s interesting life and aim to inspire adventure at each new turn.


general purpose of the position:  responsible for strategic business development and daily operations of  stores, with specific responsibility for sales results, profitability and staff development.




scope of responsibility: 4-7 district managers/markets

essential duties and responsibilities:


  • meet and/or exceed region sales plans, control expenses and improve metrics for region through leadership, training and development, coaching and personal example
  • responsible for sales development of the stores by creating business driving strategies as well as district/store specific business plans
  • achieve district/store productivity targets including sales per hour, adt, upt, conversion, and capture rate
  • responsible for the consistent implementation and enhancement of all selling tools including; the little green book of selling, the little pink book of selling and the  client development program within region
  • conduct regular store/market visits  to ensure standards are maintained, expectations are being achieved and actions plans are developed in order to move the business forward
  • coaching on all customer service issues in order to exceed customer expectations
  • responsible for overall visual excellence across region
  • act as a liaison between stores, buyers, planning and visual to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet the needs of the business


leadership/staff development

  • identification, selection and on-boarding of district management teams
  • ensure top talent is selected across region
  • assist district managers in training, coaching and developing excellent customer service standards, flawless store processes, impeccable visual standards and human resource compliance across markets
  • ensure that all training and development programs are implemented and monitored for success
  • touch base with each district manager on a weekly basis to gain an understanding of all aspects of their business including merchandising, staffing, operations, etc. 
  • act as a liason between district managers, leadership teams and the corporate office.
  • perform annual performance evaluations for direct reports while overseeing the process at the store level by providing feedback on all management and associate reviews



  • oversee and control payroll budget for all stores/districts
  • ensure all new store openings are executed seamlessly
  • oversee maintenance and movement of inventory to ensure inventory shrinkage is less than 1%
  • oversee p&l’s for districts/region and achieve operating budgets


skills and abilities required:

  • passion and desire for excellence; motivated and results driven
  • proven ability to develop top talent to the next level of managerial responsibility
  • proven ability to develop and retain top talent
  • proven ability to better business results year over year
  • comfortable leading from a distance and commanding the attention and focus of a team
  • exceptional customer service skills
  • proven leadership and organizational skills
  • strong business acumen; including, retail math and P&L responsibility
  • excellent verbal and written communication skills
  • strong work ethic; ability to problem solve
  • proficient in Microsoft office
  • college degree in related field preferred
  • extensive travel required; extreme flexibility and adaptability to work weekends and overtime when necessary
  • experience managing a multi district territory
  • consistently exhibits high energy level
  • passion and desire for excellence; motivated and results driven




Kate Spade & Company is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran




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