Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
the supervisor's responsibilities include, but are not limited to the following:
client & service expert:
expertise in the development of a clientele
model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
build and maintain new/existing client relationships and has a strong, productive client book
maintain clientele and thank you note standards
demonstrate strong use of selling skills
achievement of personal sales goals
educate team on sales plans, personal sales goals, store stats and drives team to achieve them
ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
foster a team environment by creating a fun, competitive, inviting atmosphere
building brand equity:
understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
ensure brand and operating standards are met to support brand consistency.
ensure store presentation standards are achieved and maintained
perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory
adherence to kate spade loss prevention policies and operational procedures
skills and abilities required:
two to three years prior retail experience in similar retail environment
strong written and verbal communication skills
proactive ability to multi task and prioritize
college degree preferred
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit kate spade new york at www.katespade.com.